Refund/Cancellation
Policy
Our Policy
Scheduled Appointments
We know your time is valuable, and ours is too. Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. Out of respect for our staff and our other clients, we require at least a 24-hour notice if you need to cancel or reschedule an appointment. If clients cancel or reschedule their appointment less than 24 hours before it is scheduled to take place or they miss their appointment, they will be subject to a cancellation/missed appointment fee of $50. We will wait for up to 10 minutes for clients to join the meeting/show up to the appointment before considering them a no-show and ending the meeting/leaving the meeting place.
To avoid a cancellation fee, please provide a cancellation notice at least 24 hours prior to your appointment.
You can cancel or reschedule an appointment by:
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using the links included in the confirmation email
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emailing us at contact@coresperity.com,
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calling our office at (943) 266-5456.
Payment is required for cancelled/missed appointments before any rescheduling can occur.
Consulting Services & Virtual Assistance
Client acknowledges that fees are for services and, as, such, are neither cancellable nor refundable. Once Client has paid for services and signed Agreement, no refunds are available.
We create service deliverables based on the information our clients provide to us through the questionnaires we send them after receiving payment for the services. We start working on service deliverables as soon as clients submit the associated questionnaires. Therefore, please understand that once a questionnaire has been sent submitted, 1) no further changes can be made to the information used to create the service deliverable, 2) clients will be ineligible for a refund on any funds paid to Coresperity up to that point, and 3) any outstanding balances owed by the client to Coresperity for the service will become due upon delivery of the deliverable.
In the case of service packages such as premium packages, packs of multiple coaching sessions, and similar, as soon as work has been started on at least one of the services included in the packages, clients will be ineligible for refunds on the associated purchase(s).
Mobile Notary Public
All fees payable to Coresperity, LLC are due in full before scheduling a mobile notary appointment, whether online or by phone. If you place a phone order or book online with our agency and request to cancel your appointment for any reason after payment has been remitted there will be no refund issued.
Once services have been rendered, no refunds will be provided, regardless of the circumstances.
If our notary is in transit, or arrives to the signing location and signing does not occur for any reason whatsoever there will be no refunds. This will be considered a missed appointment and you will be charged a cancellation/missed appointment fee of $50. Payment is required for the cancelled/missed appointments before any rescheduling can occur.
Digital Products (Audio, Video, E-Book, & Other Downloads)
There products are not eligible for refund or exchange. Should your file be defective or damaged upon arrival please contact us and we will resend the file. Should you be dissatisfied with the quality of content of the digital product, we would be happy to hear you feedback. Please contact with your feedback.